Rules and Policies

  • Kidscape is an unsupervised play centre.  Parents and guardians are responsible for their children at all times. We do not assume responsibility for any children.
  • Kidscape cannot be held responsible for accidents, which occur as a result of children and/or adults playing with/or on equipment or in the facility.
  • Socks are mandatory for all guests, including parents and children.  In case you forget to bring socks we have them available for $2/pair plus tax. No shoes or barefeet are allowed.
  • No Strollers are allowed.
  • There may be no more than five children for every adult.
  • Please enter and exit using the front entrance.  The emergency exit is equipped with an alarm and monitored at all times.
  • No outside food or drinks are allowed on the premises. Snacks and drinks, except for birthday cake, can be purchased on site.  Please refer to “extras” in the Parties section for more details.
  • All parties require a $100.00 NON-REFUNDABLE deposit.
  • No food or drink are permitted in any play areas. Snacks and Drinks purchased at our snack stand can be consumed in the seating area/Adult lounge. This helps us keep the those areas and surfaces clean and safe for children.
  • Hand sanitizer stations are located throughout the facility.  Please ensure hands are cleaned when entering and exiting the play areas.
  • If your children are sick or are showing symptoms of illness, please do not bring them into our facility in order to prevent illness outbreaks.
  • We ask our guests to report any accidents to our staff immediately after the incident, no matter how minor.
  • We are not responsible for any lost, stolen or damaged items.
  • Appropriate behaviour and language is expected of everyone at all times.
  • At Kidscape we take pride in providing a safe environment for your children.  We reserve the right to remove anyone from our facility who is not adhering to these rules.
  • We have had feedback from caring individuals regarding our mandate to keep Kidscape a safe and fun place for every child.  Since we are an unsupervised play centre, we are depending on parents to help their children abide by the safety policies of our facility.  This means that children should only play in age appropriate areas and participate in safe play only so no children will get injured.  We hope we can count on parents to help us maintain Kidscape’s high safety standards.  We want to thank all parents for their continued support and endorsement of Kidscape.